Service & Support

Exceptional Service and Support for
Your New Energy Vehicle Charging Needs

We take immense pride in offering a comprehensive range of top-quality new energy vehicle charging products and automotive solutions. With a steadfast commitment to customer satisfaction, we understand that our dedication to service and support is equally essential. Here's why you can rely on us for exceptional service and support:


Expertise and Experience

Our team comprises seasoned professionals who have deep expertise and extensive experience in the field of new energy vehicle charging products and automotive components. This knowledge equips us to understand your unique needs and provide tailored solutions.

Dedicated Customer Support

We prioritize your satisfaction and have a dedicated customer support team available to assist you with any inquiries, concerns, or issues. Whether you need product information, technical assistance, or guidance, our experts are just a call or message away.


Product Training

We offer comprehensive product training to ensure that you and your team are well-versed in the proper use, maintenance, and installation of our charging guns, seats, mode 2 chargers, wiring harnesses, control units, and other products. Our goal is to empower you to make the most of our offerings.

Technical Support

For any technical challenges you might encounter, our technical support team is ready to provide prompt assistance. We can troubleshoot issues, offer solutions, and guide you through complex installations or configurations.


Custom Solutions

We understand that each project and application may have unique requirements. Our team excels in providing custom solutions tailored to your specific needs, ensuring that you get the right products and support for your project.

Timely Delivery and Service

We are committed to delivering products on time and providing timely service whenever you need it. Our efficient logistics and service network ensure that you receive your orders promptly and that any service requests are addressed promptly.


Quality Assurance

Our products undergo rigorous quality control measures to meet and exceed industry standards. In the rare event of any issues, our support team will work diligently to resolve them to your satisfaction.

In conclusion, at Jiangsu Zilong New Energy Technology Co., Ltd., our service and support go hand in hand with our exceptional new energy vehicle charging products and automotive solutions. We are dedicated to being your trusted partner, ensuring that you have the knowledge, assistance, and customized solutions you need for your projects. Your success is our success, and we look forward to providing you with the best service and support in the industry. Thank you for choosing us as your partner in the new energy vehicle charging market.